Customer Success Services

Get the help you need

Helpful resources to get you started and solve common issues

Customer Success (CS) programs

Comprehensive programs featuring support, consulting, and education, designed to help you get more value faster and keep your Citrix solutions running at peak performance.

Customizable to fit your needs

Tailor any CS program with premium services to help you meet your unique business goals or environment needs.

Additional support options

Leverage our deep expertise and dedicated assistance with premium programs that cater to your specific needs. We help you drive the efficiency and reliability of your Citrix environment.  


Our outcome-driven consulting services help you reimagine how you work and what your people can do while showing you how to master the complexities of technology to fulfill your business goals.

Education and training

Equip your teams with advanced product knowledge to maximize the capabilities of your Citrix solutions, troubleshoot issues faster, and reduce support calls.


Whether you are deploying Citrix on premises or in the cloud, or simply taking advantage of features included in our CS programs, our onboarding tools will help you drive successful technical and end-user adoption.

Wrike support programs

Citrix and Wrike are now united, and work is about to get a whole lot simpler. Wrike Support is available in several packages depending on your needs.

Discover the Citrix All-Access Learning Subscription and grow your possibilities

Award-winning Support & Services

Citrix Technical Support earns Global Rated Outstanding Support certifications for both assisted and self-service support from the Technology Services Industry Association (TSIA) for the 5th year in a row.

Citrix wins the NorthFace ScoreBoard AwardSM for World Class Excellence in Customer Service for Support, Education, and Consulting three-years running.

Citrix has been honored with the 2017 STAR Awards for Best Practices in Knowledge Management and Best Practices in Service Offer Development from Technology Services Industry Association.

Our Support Mission
Enable our customer’s success by providing the world’s best support experience centered on quality, simplicity and innovation

Ready to work better?

Take the next step in your digital transformation journey.

In North America:
1 800 424 8749